Here's some helpful information on customs that we've gathered from government sources and announcements online:
USA: All US orders are shipped from warehouses within the US, thus no customs/duties apply.
EU: All EU orders are shipped from our Polish warehouse and have already been imported into the EU, thus no customs/duties apply.
Hong Kong: All Non-US orders are shipped from our Hong Kong warehouse, thus no customs/duties apply within Hong Kong.
*We can not guarantee that the above statements on customs thresholds in your country are accurate and/or up to date and therefore recommend you contact your local customs office for more information. Our worldwide free shipping options are sent by various shipping companies depending on where you're located and are eventually placed into your country's local postal stream. Any customs, taxes, import duties, brokerage fees, or any additional charges by your local government are the responsibility of the recipient. If you're located in the US, AU or HK you're very unlikely to be charged duties due to the reasons explained above, however if you do get charged, we cannot be responsible for these fees in any way, as we do not receive any of this money. The funds go exclusively to your own government. The last thing we would want is for our customers to be charged extra, as this would be detrimental to our sales. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information. Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.
Return Policy
We offer free returns with every order. We'll even pay for the return shipping! Click here to read how our Return Policy works.
